Well, its too good to be true. We will return the whole XXXXX Broadband thinggy tomorrow. Big C was furious to receive the XXXXX Bill Statement amounting to Rm200 when the GIRL that was promoting the XXXXX Broadband thinggy keep on saying that it's TOTALLY FREE to register and its TOTALLY FREE for 30days trial.
Of course you can say that it's OUR FAULT that we didn't read the fine lines of the form that we've signed when we registered for a line. But isn't it A LIE when the girl is shouting "FREE!FREE SIGN UP NOW AND IT'S FREE REGISTRATION AND FREE 30DAYS TRIAL" when the actual fact that they do charge for every item, every single item. Registration, installation, this and that. What a turn off! And I've been using XXXXX ever since I own a handphone since 1998. Not to mentioned that sometimes they will simply charge you unnecessarily if you're not checking you bill, expecting it to be the same charges (cos I'm taking the Rm75 plan) and especially when you're using a direct credit to credit card like me.
Yeah, I know. The GIRL is earning her part time pocket money through each application she gets. Every application probably gives her RM17.50 (I've worked part time for event like this and its quite highly paid). Of course she's happily giggling away when he gets her money but imagine the amount of complaint calls...that's why the line is always dead, engaged or no one picks up the call. Big C gotto use my handphone to call coz the XXXXX Broadband was not registered under my number. Quite good eh? They can track who they're expecting to call and complaint and if they sees the number, they can pretend to be BLIND? And when Big C managed to get through, he guy was not even shocked to hear about the complaint. Probably his ear drum is already numb listening to all the complaints.
And they claim that the modem can be used anywhere. Yes, can and depends on location. And depends on which tile you step on in your house. The best internet connection in my house...is in one corner of my Bedroom, next to my TV! You can't really use it other than that small corner.
And can you believe it, we signed up on the 28th of December 2006 and expected a call from the installer for more than 1 week plus. No one called and we gotto call and ask them to come. Finally they came like 2 weeks later but started to charge earlier than before the guy even stepped into our house to install the thinggy.
The only good thing about this is that we can bring it anywhere. But the line sucks. I have to reconnect and reconnect all the time.
Okay, so the internet connection is affected by the tsunami in Taiwan or something like that, but the guy is not affected right? He could at least called and say that he should come later because of this and that. At least inform the customer of what's happening, then we won't sit there and wait for a call telling us that he's already in front of our house waiting for us.
What i can say now that is, I'm DISSAPOINTED, VERY DISSAPPOINTED. Not only I can't blog at home, my laptop will be left "not so used". DANG! Maybe i gotto sell my laptop? Who wants to buy?? And if we were to get streamyx, then i have to get a line. But none of us use fixed line..and there's no reason why we need one when both of us has handphones. Fixed line charges like Rm30 and the streamyx plan is Rm75? Wah...that's like Rm100 for using few minutes up to an hour in a day. Better go to Starbucks or internet cafe right? But no time to go. Such a headache!
Big C asked me to scan the bill and post it big big so everyone can see the detailed charges for the so-called- Free Registration and Installation Broadband. Naaaaaah...Don't waste my time!