Can or cannot do such such thing on the label or packaging la. So I drove all the way there, pay toll, drove and went round and round for a parking. If you havent been there, don't hope for a covered parking okay? It's written "PARKING" but you see closely somewhere near that sign its written "ORANG AWAM DILARANG MASUK". So park at the open air car park and walk la.
So I went to this building and asked the guard there and he pointedTingkat 4. Ada dua belah. Masuk kiri.So I followed his instruction la. And then I arrived at this place where its locked and there's no bell for you to press. So wait la for a while...and then a guy opened the door and I went in. The reception area looked like..errrr don't look like there's anyone been sitting there for ages. So i went in and tried to look for human to ask some question to get my job done. So I said.."Excuse me, blablabla so am I in the right place?" And that lovely lady gave me a nicest smile ever..
(just that she is chubbier and wore bright red lipstick)
And she asked me
Macam mana you masuk?
You dari company apa?
Apa hal you nak tanya?
Siapa panggil masuk sini?
Sini memang takde buat benda macam ini.
So, i politely asked her...so if I wanna ask things like this, where should I go to?
You pergi sana.So sana I went and it's a numbered counter. Need to take number lo. So took number and waited. Many uncles there waiting in line.
and wait for dunno how long.
DING 200 - no one moved
DING 201 - no one moved
Yay! My number. So I asked and showed some sample of what I was trying to explain to them. And they cheekily asked me "Eh you dari company ini ka? (competitor) Macam mana boleh menang ini contest ah? Ah?? You bukan dari sini ka...Chey. Sini takde buat benda macam ini. You turun tingkat bawah tanya dia orang. Itu Dept buat ini punya."
So turun I did and I managed to stop a guy from going into the "heavily locked door". And asked him. You pergi
So i said But i baru naik and they asked me to
Oh yakah? Okay la Masuk sini la. Cari Miss XXX.
So Masuked la saya into that office. Cari Miss XXX la I did. Waited la I did, and they told me Miss XXX takde hari ini. Apa you nak? So that guy passed me to a pregnant lady la. And that pregnant lady bring me walk up and down the office la and went round and round la and she caught this guy En XXX. So i went to see En XXX and En XXX asked me to sit (after ding dong for so long baru boleh sit down) and I explained to him.
En XXX is very nice. He said that there's no such dept that handle this kinda thing. Normally company just do it (like nike huh?) and hope that consumers don't call and complaint. If complaint then only they investigate.
So Finally i got my answer.
And I drove backto my office. Travelled 90 km. Paid Rm 6.2o toll. 3 hours. And I told my boss, the answer he gave me and she said .....